Sitara Petroleum Service Limited

Code of Conduct

Equal Employment Opportunity
Ensuring fair and equal employment opportunities for all qualified employees without discrimination.
Apolitical & Non-Sectarian Policy
Maintaining an apolitical and non-sectarian workplace to protect organizational neutrality and reputation.
Anti Drugs Policy
Maintaining a drug-free workplace through strict prohibition, testing, and disciplinary measures.
Whistleblower Reporting Policy
Providing a confidential, retaliation-free channel to report misconduct, fraud, and financial irregularities.
Safeguarding Information & Assets
Protecting confidential information, company records, physical assets, and intellectual property from unauthorized use.
Communicating & Reporting
Ensuring responsible public communication while preventing unauthorized disclosure or misuse of company information.

Zero-Tolerance Approach
Prohibits all forms of harassment, discrimination, abuse of authority, and retaliation.
Impartial Inquiry Committee
Ensures complaints are reviewed fairly and confidentially in accordance with applicable law.
Formal Complaint Process
Complaints are formally submitted, acknowledged, communicated to the accused, and followed by an opportunity to respond.
Fair & Timely Investigation
Ensures investigations are conducted impartially, confidentially, and within prescribed timelines.
Disciplinary Action
Confirmed violations may result in warnings, termination, or legal action; malicious complaints may also face disciplinary measures.

Identify & Disclose
Employees must identify and disclose actual, potential, or perceived conflicts of interest.
Avoid Improper Influence
Employees must not influence dealings involving relatives, friends, competitors, vendors, or suppliers where conflicts may arise.
Roles & Opportunities
Complaints are formally submitted, acknowledged, communicated to the accused, and followed by an opportunity to respond.
Fair & timely Investigation
Ensures investigations are conducted impartially, confidentially, and within prescribed timelines.

Prohibition of Improper Benefits
Prohibits bribes, kickbacks, and improper benefits intended to influence decisions or gain unfair advantage.
Ethical Business Conduct
Promotes integrity, accountability, transparency, and ethical business practices.
Government Official Interactions
All interactions with government officials shall remain transparent and be conducted within defined parameters and applicable guidelines.
No Facilitation Payments
Strictly prohibits payments made to expedite routine government services or processes.

Risk-Based Due Diligence
Ensures business partners meet legal, ethical, financial, compliance, and operational standards before engagement.
Screening & Approval
Requires appropriate screening, risk assessment, transparent information, and formal approval before onboarding.
Reporting & Accountability
Encourages prompt reporting of violations and protects good-faith reporting while ensuring compliance by all parties.

Zero-Tolerance Approach
Prohibits money laundering, terrorism financing, and other unlawful use of company operations.
Risk Management Framework
Establishes controls to identify, assess, monitor, and manage AML/CFT risks.
AML Committee Oversight
Designated committee oversees due diligence, screening, monitoring, training, record keeping, and investigations.
Compliance & Awareness
Requires regular training and may impose disciplinary, civil, or criminal consequences for non-compliance.